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  • Orders

    The fastest way to order from l'art et l'automobile is to purchase via this website. Customers are also welcome to order over the phone by calling (830) 864-5040. If you are in the area, you are more than welcome to visit our gallery located in Harper, TX, 78631. Feel free to contact us for directions!

    Processed orders that are cancelled or returned will incur a restocking fee of 15%.

    In the unlikely event that your shipment is received damaged or incorrect, please contact us immediately. Please note your order number, name, phone number and description of the damages or discrepancy. We will contact our shipper to have the merchandise picked up and an insurance claim started. As soon as we receive payment from the shipper, we will reimburse the customer. Please do not throw out the box or any packaging material that you received, as all items are necessary for the insurance claim.

    Shipping & Returns

    Yes, we ship worldwide. Shipping is now free in the continental U.S. For international orders, shipping is determined online and can be viewed before you complete your order. A small number of items may be oversized, heavy, or have a high value, and require a shipping quote adjustment. In such a case, you will be contacted with the correct shipping information before your order is processed. Most orders take 2 - 5 days for processing. If an order should take more than a week to process, you will be notified of the delay.

    All domestic shipping is via UPS ground. All international shipping is via UPS as well. All shipments using UPS are fully insured. Contact us if you want us to ship via USPS (note that all shipping done via the United States Postal Service is at the buyer's own risk). You can track your shipment by logging-in to your account and noting the tracking number for your order. If you have any trouble finding this information, please contact us for your tracking number. Tracking numbers are only provided for shipments that are shipped via UPS.

    Yes. To ship to another address, enter your address in the billing information field and the shipping address in the shipping information field.

    Return Policy: Buyer must obtain return authorization from l’art et l’automobile. Such authorization is given only under the condition that the item is not received as described on the website. Requests for return must be made no later than 10 days from receipt of item. No return authorizations shall be given for any reason later than 30 days from date of sale. All items must be returned by the same carrier they where originally shipped.

    Products

    We no longer print a catalogue but still conduct online auctions on this web site.

    We get new items in all the time. Please check back in on our site from time to time for all newest items. Also, you can sign up for our mailing list to be notified of new and interesting items.

    Payment

    We accept Visa, Master Card, American Express, Discover, PayPal, Money Orders, Bank Transfers and Checks.

    Yes we do, click here for more information.

    Yes you can. Click here and select the denomination from the drop down menu.

    Yes. Our customers privacy and security are our highest priorities. Both our web sites use SSL certificates that secure your personal and billing information. It is our policy not to loan, sell, or share customer information with anyone.

    l'art et l'automobile is located in Texas, and is required by law to collect sales tax to orders shipped to a Texas state address.

    Auction

    Visit our Auction page for more information.

    Yes, but it would be more advantageous for you to consign it with us in one of our online auctions.

    Misc

    It is our policy not to loan, sell, or share customer information with anyone.

    Please contact us for more information.

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